Introduction
Report Hippo ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our SEO client dashboard service.
By using Report Hippo, you agree to the collection and use of information in accordance with this policy.
Information We Collect
Account Information
When you create an account, we collect:
- Name and email address
- Company name and website
- Payment information (processed securely through our payment provider)
- Profile information you choose to provide
SEO Data
With your authorization, we access and store:
- Google Analytics data (traffic, user behavior, conversions)
- Google Search Console data (search queries, rankings, impressions)
- Google Ads data (campaign performance, spend, conversions)
- Google My Business data (reviews, locations, insights)
Usage Information
We automatically collect:
- Log data (IP address, browser type, pages visited)
- Device information (device type, operating system)
- Usage patterns (features used, time spent on platform)
How We Use Your Information
We use the collected information to:
- Provide and maintain our service
- Display SEO metrics and reports in your dashboard
- Process your payments and maintain billing records
- Send you service updates and marketing communications (with your consent)
- Improve our service and develop new features
- Detect and prevent fraud or abuse
- Comply with legal obligations
Data Sharing and Disclosure
We do not sell your personal information. We may share your data with:
Service Providers
We work with third-party companies to provide:
- Payment processing (Stripe)
- Email delivery (SendGrid)
- Cloud hosting (AWS, Google Cloud)
- Analytics (Google Analytics)
Legal Requirements
We may disclose your information if required to:
- Comply with legal obligations or court orders
- Protect our rights, property, or safety
- Prevent fraud or security threats
- Respond to government requests
Data Security
We implement industry-standard security measures to protect your data:
- Encryption of data in transit (SSL/TLS)
- Encryption of sensitive data at rest
- Regular security audits and monitoring
- Access controls and authentication requirements
- Secure data centers with physical security
However, no method of transmission over the internet is 100% secure. While we strive to protect your data, we cannot guarantee absolute security.
Data Retention
We retain your information for as long as your account is active or as needed to provide services. When you cancel your account:
- You can export your data before cancellation
- We keep your data for 30 days in case you change your mind
- After 30 days, we permanently delete your data from our systems
- Some information may be retained longer if required by law
Your Rights
Depending on your location, you may have the right to:
- Access your personal data
- Correct inaccurate data
- Delete your data ("right to be forgotten")
- Export your data in a portable format
- Restrict or object to data processing
- Withdraw consent at any time
- Lodge a complaint with a supervisory authority
To exercise these rights, contact us at privacy@reporthippo.com.
Cookies and Tracking
We use cookies and similar tracking technologies to:
- Keep you logged in
- Remember your preferences
- Analyze how you use our service
- Improve user experience
You can control cookies through your browser settings. Disabling cookies may limit your ability to use certain features.
Third-Party Links
Our service may contain links to third-party websites. We are not responsible for the privacy practices of these sites. We encourage you to review their privacy policies.
Children's Privacy
Report Hippo is not intended for use by anyone under 18 years of age. We do not knowingly collect personal information from children. If you believe we have collected data from a child, please contact us immediately.
International Data Transfers
Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your data in accordance with this Privacy Policy and applicable laws.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by:
- Posting the new policy on this page
- Updating the "Last updated" date
- Sending you an email notification (for significant changes)
Your continued use of Report Hippo after changes constitutes acceptance of the updated policy.
Contact Us
If you have questions about this Privacy Policy or how we handle your data, contact us: